Over the span of the last hundred years, utilities have transformed from nationalized “natural monopolies” to de-regulated, privatized, competitive enterprises. Other major changes include stricter environmental regulatory compliances, the incorporation of smart grid technologies, cost pressures from rising input prices, and overcoming the effect of the global economic crisis. HfS Research believes that these challenges can be effectively addressed by adopting strategic outsourcing practices.
Service providers have begun to recognize the importance and the growing unmet requirements from this multi-billion dollar industry and have started to offer industry specific customized solutions that range from traditional BPO processes, IT support and maintenance to high value consulting and advisory services.
Register now for immediate access of HFS' research, data and forward looking trends.
Get StartedIf you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.