New research by HFS Research, supported by Blue Prism, surveyed 400 of the Global 2000 enterprises. The results show that over 96% of enterprises are pursuing automation as the catalyst for modernizing their legacy business processes and ultimately achieving a OneOffice organizational mindset.
Automation is a critical technology and necessary discipline for the OneOffice journey. It helps organizations remove legacy silos to align customers, employees, and partners as OneOffice. It drives the digital workforce, which the Csuite now must understand and direct, to handle the mundane and repeatable. Bots boost your staff’s value-creating capabilities by improving the speed and Business leaders on the charge toward OneOffice must rapidly come to terms with new ways to get work done. They must extract the best from their digital workforce and then use it to augment their human teams’ value-creating capabilities. quality of data gathering, analysis, and iterative feedback, delivering power to your people to improve every business decision.
The digital workforce improves the employee experience, laying down the welcome mat for the change-embracing augmented workforce of the HFS OneOffice Vision 2025—a workforce ready to work better in an environment where autonomy, agility, problem-solving initiative, and purpose-driven alignment are powered by anticipatory insights and delivered with self-improving intelligent processes.
The race is on.
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