Practice Leader
Divya Iyer is a practice leader for HFS Research, leading industry analysis of banking and financial services and covering the intersection of technology, business, and financial services. She works closely with service providers, financial services enterprise clients, and the broader supporting ecosystem to actualize their goal of articulating the business impact and unlocking value in these relationships. In her two decades of experience, Divya has gained expertise in IT and business services and researched emerging and established digital business models, technologies, startups, and business solutions suppliers.
She focuses on the financial services industry in banking, capital markets, equity research, financial modeling, data analysis, client management, and strategic project development. Prior to HFS Research, Divya spent several years at Copal Amba, a Moody’s Analytics subsidiary, covering the insurance and banking sectors for the US and Asia-Pacific markets. She also supported business development activities for the quantitative research division. She has worked with fintech start-ups, leading delivery and strategic growth for their AI solutions platforms.
Divya earned her master’s degree in finance and management, with distinction, from the University of Glasgow. She lives in Bangalore with her husband and son. Divya is an avid reader of spiritual books. She is passionate about travel and food and loves indulging in home décor and interiors.
Watch Divya discussing about HFS Horizons: Cards and Payments Service Providers, 2023
June 2, 2025 A look at how TCS performed in the HFS Horizons: Insurance Services, 2025
June 2, 2025 A look at how Sutherland performed in the HFS Horizons: Insurance Services, 2025
June 2, 2025 A look at how PwC performed in the HFS Horizons: Insurance Services, 2025
June 2, 2025 A look at how Mphasis performed in the HFS Horizons: Insurance Services, 2025
May 23, 2025 Only 21% of carriers are confident about their product innovation capabilities. It’s a confidence crisis.
May 14, 2025 A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
April 29, 2025 This report explores how DHL leveraged a technology-led BPaaS model alongside Wipro to accelerate transformation.
April 25, 2025 Scotiabank’s eHome shows how digital platforms can deliver fast, simple, transparent mortgage experiences.
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