Hansa Iyengar

Practice Leader

Hansa Iyengar leads the banking, financial services (BFS), and IT services research practice at HFS Research. She focuses on delivering practical, forward-looking insights that help BFS leaders navigate change across financial services and on providing critical analyses of service provider strategies, enabling buyers to make more informed sourcing and partnership decisions.

Hansa brings more than 15 years of deep enterprise technology and IT services expertise. She has led global research portfolios that are focused on competitive intelligence, digital transformation, and market trend analysis for technology and telecom enterprises. Before joining HFS, Hansa was a senior principal analyst at Omdia, where she advised C-suite executives on enterprise IT strategy and spearheaded high-impact research initiatives influencing product and go-to-market strategies for some of the world’s largest technology firms. With a track record of authoring influential thought leadership, she is known for her sharp strategic thinking, enterprise-first perspective, and commitment to cutting through hype to deliver insights that matter.

Hansa holds a bachelor’s degree in English and an MBA in finance from Gujarat University, India. She lives in Columbus, Ohio with her husband, two sons, and a fur baby. In her spare time, she likes to read, cook, hike, and volunteer at local non-profits.

Content By Hansa Iyengar

Data Viewpoint

Data debt can cripple an enterprise, and Agentic AI is the solution

Agentic AI, with its ability to autonomously perceive, reason, and act, is a helpful tool for data modernization and governance.

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Point of View

Stop falling for ‘agentic-washing’ and demand proof before purchase

Most vendor offerings are mislabeled as ‘agentic AI’, creating unrealistic expectations and hype.

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Highlight Report

CAST sharpens software intelligence to unblock modernization, AI, and green code

CAST Software's solutions provide portfolio facts for business executives, and deep dives into codebases for IT leaders.

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Highlight Report

ERP leaders must overcome transformation fatigue before chasing new solutions

Enterprises must reduce custom builds and focus on business outcomes and speed. TCS Crystallus helps with pre-built accelerators.

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Point of View

Make responsible and ethical AI non-negotiable in BFS

For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.

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Highlight Report

Activate perpetual KYC with agentic AI; Capgemini shows you how to get started

Financial crime is getting smarter, and frankly, the manual processes of conventional KYC simply can’t keep up.

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Point of View

Coforge drives impactful transformations with focused execution intensity

Coforge stands out by scaling enterprise AI through execution, not hype—focusing on real impact over flashy GenAI promises.

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Market Analysis

Voice of the SI partners survey 2025

The HFS 2025 voice of the SI partners survey reveals which tech vendors enable their ecosystem to truly drive enterprise value.

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