Practice Leader
Hansa Iyengar leads the banking, financial services (BFS), and IT services research practice at HFS Research. She focuses on delivering practical, forward-looking insights that help BFS leaders navigate change across financial services and on providing critical analyses of service provider strategies, enabling buyers to make more informed sourcing and partnership decisions.
Hansa brings more than 15 years of deep enterprise technology and IT services expertise. She has led global research portfolios that are focused on competitive intelligence, digital transformation, and market trend analysis for technology and telecom enterprises. Before joining HFS, Hansa was a senior principal analyst at Omdia, where she advised C-suite executives on enterprise IT strategy and spearheaded high-impact research initiatives influencing product and go-to-market strategies for some of the world’s largest technology firms. With a track record of authoring influential thought leadership, she is known for her sharp strategic thinking, enterprise-first perspective, and commitment to cutting through hype to deliver insights that matter.
Hansa holds a bachelor’s degree in English and an MBA in finance from Gujarat University, India. She lives in Columbus, Ohio with her husband, two sons, and a fur baby. In her spare time, she likes to read, cook, hike, and volunteer at local non-profits.
August 27, 2025 For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.
August 25, 2025 Financial crime is getting smarter, and frankly, the manual processes of conventional KYC simply can’t keep up.
July 1, 2025 Coforge stands out by scaling enterprise AI through execution, not hype—focusing on real impact over flashy GenAI promises.
June 17, 2025 The HFS 2025 voice of the SI partners survey reveals which tech vendors enable their ecosystem to truly drive enterprise value.
June 13, 2025 As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
June 12, 2025 HDS is evolving from an engineering powerhouse to a transformation partner for AI-first enterprises.
June 10, 2025 Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.
June 10, 2025 If GCCs are to lead the AI charge, they must be treated as front-line innovation engines rather than back-office cost centers.
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