HFS Webinars

HFS webinars feature fascinating discussions between HFS analysts and industry-leading experts. 

Upcoming webinars

Live Webinar

How to Un-F*** years of CAPS-driven tech debt with Services-as-Software: A practical 12-month playbook to exit legacy cores

March 26, 2026 | 10:00 am - 11:00 am EST | Via Zoom

In this webinar, Rohan Kulkarni outlines a practical path to exit legacy CAPS and embrace AI-enabled Services-as-Software™ (SaS) – a delivery paradigm that shifts to IP led, outcomes oriented, and telemetry driven contracts so health plans CIOs can source measurable outcomes, not features, functions or capabilities.

Learn more

Live Webinar

AI at a Crossroads: The State of the Industry on Trust, Leadership, and Execution

April 2, 2026 | 10:00 am - 11:15 am EST | Via Zoom

AI isn’t failing because it lacks intelligence, enterprises are struggling because they lack trust. Join Phil Fersht and members of the HFS Global Advisory Board for a candid discussion on what’s slowing enterprise AI adoption and how leaders can move from experimentation to confident execution.

Learn more

Webinar Archive

Replay: Emerging tech predictions: What Silicon Valley builds today, enterprises face tomorrow

This webinar shared first-hand insights from Silicon Valley—home to 72% of global AI investment—on what’s coming next in AI.

Replay: Buying Services-as-Software™: How to make AI deals that deliver

AI is resetting how enterprises buy and govern services as delivery shifts from people to platforms, focusing on Services-as-Software deals that scale with AI.

Replay: Looking back to look forward: What 2025 taught us and where 2026 is taking us

AI went mainstream. Agentic intelligence took hold. Services-as-Software™ reshaped how enterprises operate. Now, the question is: What comes next?

Replay: Seizing the $1.5 Trillion Services-as-Software Opportunity

HFS leaders broke down what this evolution means for enterprise leaders looking to break free from legacy contracts, technical debt, and stagnant sourcing models.

Replay: Managed services: Going from transactional to transformational

Replay: Uncovering the value of Managed Services in your SaaS environment

Replay: Genpact focuses on being an agent of change for enterprises

Replay: The First HFS Horizons Report: Cloud Native Services

Replay: Using low code to accelerate digital transformation

Replay: How Outsourcing Must Evolve Radically to Survive the Talent Crunch

Replay: Your post-pandemic guide to automation…the real automation starts now!

HFS Webinar: Just what is a “Healthcare Digital Platform,” and why do they matter?

Leadership Live: Stickin to his Nitin – Mphasis applying innovation in the digital dog years

HFS Leadership Live: EXL CEO Rohit Kapoor and Phil Fersht on How Data Plus People Make Magic

Ditching legacy business models to thrive amid disruption. How restaurants can pivot to remain by serving

HFS Leadership Live Fireside Chat: All aboard with Delaporte

1 2 9

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support