Demand for SaaS services is growing. Enterprise buyers realize that they need services that span the HfS SaaS services Value Chain to ensure a successful SaaS deployment experience. Saas service providers have opportunities to develop and enhance their service offerings to be more relevant to the SaaS market. This includes making consulting, implementation and post-deployment management services more flexible and proactive.
As well as staying abreast of all software developments, service providers must align these to dynamic client business objectives. As well as investment in the services portfolio, service providers need to align to the 8 HfS ideals of the As-a-Service economy to remain competitive. These include delivering new technologies such as Intelligent Automation and Accessible and Actionable Data as well as changing client engagement methodologies such as prioritizing Collaborative Engagement and becoming Brokers of Capability. There are still many opportunities to strengthen both service development and alignment to the HfS ideals of the As-a-Service economy as the SaaS services market matures. In this POV we outline some of the key opportunities for service providers to develop their SaaS services capabilities.
Register now for immediate access of HFS' research, data and forward looking trends.
Get StartedIf you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
