A collection of the latest views from the HFS analyst team on artificial intelligence.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
August 18, 2025Hurtling toward an agents-everywhere free-for-all? WRITER's Action Agent promises a fix - with caveats.
August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
August 04, 2025The biggest barrier to AI success is the weight of legacy systems and outdated processes.
Highlight Report
June 17, 2024A need-based intervention can help optimize dwindling clinical resources, improve health outcomes, and reduce costs.
Point of View
June 14, 2024Generative AI is allowing companies to rethink their dependence on SaaS. Building the future of software best tune and future proof for their business.
Point of View
June 14, 2024Rethink how you modernize your applications to create long-term value through universal composability that can be used on any platform.
Point of View
June 10, 2024The retail singularity enabler will be the quadfecta of analytics, AI, data platforms, and automation.
Highlight Report
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Market Impact Report
June 06, 2024GenAI could be a game-changer in building the autonomous supply chains of the future.
Point of View
June 05, 2024Manufacturers must prioritize integration of data and technology and focus on sustainability to get ahead.
Point of View
June 03, 2024HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.
Point of View
June 03, 2024The customer experience function is not reaping the benefits of GenAI.
Market Impact Report
May 28, 2024This report describes the heroic journey of CFOs as they navigate the complexities of an AI-powered world
Market Impact Report
May 23, 2024Ecosystem development and collaboration will be key to unlocking new sources of value
Market Impact Report
May 22, 2024How businesses are scaling GenAI adoption and avoiding the productivity trap
Highlight Report
May 22, 2024At Google Cloud Next, Google showcased a host of capabilities integrating AI into its products, including chip investments, new agents, and LLM (large language
Point of View
May 21, 2024Companies building high- risk AI systems must act swiftly to meet new regulatory demands. The clock is ticking, and the hard work starts now.
Highlight Report
May 15, 2024EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market
Point of View
April 29, 2024Explore the AWM industry's top GenAI case studies and use cases.
Point of View
April 24, 2024How do you solve specific business problems with GenAI? Turn to vertical specialists. Here are 10 shaping the HFS Generative Enterprise™.
Highlight Report
April 23, 2024Computer vision and AI are transforming the insight available from scanning the shelf space in retail stores.
Point of View
April 19, 2024Enterprises continue investing in intelligent document processing (IDP) as they dig deep to find productivity gains by reducing reliance on paper and improving
Highlight Report
April 12, 2024Infosys Topaz spearheads the shift toward an AI-driven future, enhancing innovation and client solutions with its AI-first paradigm.
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