HFS on Automation and Process Intelligence

A collection of the latest views of the HFS analyst team on automation and process intelligence.

More HFS Automation and Process Intelligence Research

Competitive Intelligence

Tiger Analytics: AADA Quadfecta Services Capabilities, 2024

A look at how Tiger Analytics performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Accenture: AADA Quadfecta Services Capabilities, 2024

A look at how Accenture performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Cognizant: AADA Quadfecta Services Capabilities, 2024

A look at how Cognizant performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Eviden: AADA Quadfecta Services Capabilities, 2024

A look at how Eviden performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

EXL: AADA Quadfecta Services Capabilities, 2024

A look at how EXL performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

EY: AADA Quadfecta Services Capabilities, 2024

A look at how EY performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

IBM: AADA Quadfecta Services Capabilities, 2024

A look at how IBM performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

Infosys: AADA Quadfecta Services Capabilities, 2024

A look at how Infosys performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

KPMG: AADA Quadfecta Services Capabilities, 2024

A look at how KPMG performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Competitive Intelligence

TCS: AADA Quadfecta Services Capabilities, 2024

A look at how TCS performed in the HFS Horizons: AADA Quadfecta Services for the Generative Enterprise™, 2024

Highlight Report

IBM sign-posts more-with-less advantages of AI-led agentic services

IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.

Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

Point of View

Indian GCCs spread their tendrils to lead the next wave of tech innovation

Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.

Point of View

RPA supervisor to IA orchestrator—C TWO advances up the Generative Enterprise S-curve

The market is experiencing a significant shift toward the Generative Enterprise, reshaping the traditional S-curve of value creation.

Horizons Report

HFS Horizons: AADA Quadfecta Services for the Generative Enterprise, 2024

The report outlines a roadmap for transformation through AI, automation, and data platforms, focusing on optimization, scaling innovation, and disruptive

Point of View

From supply chains to networks, a disruptive mindset and data readiness are key to success

The term "supply chain" is a misnomer that no longer reflects the multi-tiered and interconnected reality of 2024 supply networks.

Point of View

If RPA is dead, how do we manage the inheritance?

Learn from the automation journey of C TWO client BNP Paribas.

Point of View

Think small to release the targeted power of AI in enterprise operations

Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.

Market Impact Report

Don’t just “assure” quality after the fact; “engineer” quality into the software development

Quality assurance is at a crossroads as it must support the new complexities of cloud-native transformation and AI.

Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

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