A collection of the latest views from the HFS analyst team on customer and employee experience.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
September 01, 2025Semiconductor companies must align partnerships and innovation to bridge the gap between partners and client goals.
August 20, 2025Straive earns the HFS Challenger title for evolving from content services to AI, analytics, & digital solutions across industries.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
Highlight Report
September 01, 2023Cognizant’s engagement with the platform economy encompasses engineering, IT services, and business operations.
Highlight Report
August 25, 2023Genpact has cut the labor effort for insight in healthcare by 90% using GenAI.
Highlight Report
August 14, 2023ServiceNow drives new horizontal partnerships around automation and AI, with GenAI capturing the imagination of a hyped market.
Highlight Report
August 10, 2023eva is almost equivalent to a human associate in some dimensions with add-on benefits.
Highlight Report
August 07, 2023Magnox’s partners with Unit4 to expand its SaaS ERP to drive outcomes across finances, people, and reporting operations.
Point of View
July 28, 2023This engagement exemplifies why it is vital for enterprises to deliver a consistent and unified user experience.
Market Impact Report
July 26, 2023Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.
Highlight Report
July 18, 2023To transform the enterprise work paradigm, work must shift to better outcomes for health consumers and healthcare enterprises.
Point of View
July 14, 2023To reduce license churn, it is essential to help the CIO train users on new features.
Point of View
July 13, 2023Practical use cases will thrust generative coding, GenAI, and LLMs into the development lifecycle, upending software development.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Highlight Report
June 28, 2023There’s a disconnect between the speed CEOs want to move and the ability of their enterprise to take advantage of GenAI.
Point of View
June 28, 2023Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.
Hot Tech
June 21, 2023Alaffia health addresses healthcare payment integrity through its AI-powered capabilities.
Highlight Report
May 31, 2023Coforge joins the growing gaggle of mid-tier IT and business services providers to cross the $1 billion annual revenue mark.
Highlight Report
May 25, 2023Cognizant’s decade-long relationship did not secure the win—its end-to-end proven capabilities did.
Highlight Report
May 24, 2023Highlights from dynamic discussions in NYC with enterprise and industry leaders on the road to the Generative Enterprise.
Highlight Report
May 19, 2023Accenture is using the metaverse to scaele manager and negotiator capabilities.
Market Vision Paper
May 15, 2023Xebia maintained its mission and values from its inception and continued its focus on mastering the art of software craftsmanship.
Competitive Intelligence
May 15, 2023A look at how Cognizant performed in the HFS Horizons: Digital Marketing and Sales Services Capabilities, 2023.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
