A collection of the latest views from the HFS analyst team on customer and employee experience.
June 11, 2025Assesses 24 benefits administrators on value, capability, GTM, and outcomes across the benefits value chain.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 20, 2025Birlasoft helps Knorr-Bremse modernize e-commerce, cut support calls 40%, and boost global digital sales.
June 04, 2025Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.
Competitive Intelligence
April 20, 2023A look at how Wipro performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how Tech Mahindra performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how Publicis Sapient performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how KPMG performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how Infosys performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how IBM performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how EY performed in the HFS Horizons: Metaverse Services Providers, 2023.
Competitive Intelligence
April 20, 2023A look at how Accenture performed in the HFS Horizons: Metaverse Services Providers, 2023.
Highlight Report
April 19, 2023Kalyan Kumar shares his view on what changed recently and leaders' expectations during the challenging macroeconomic situation.
Highlight Report
April 14, 2023Hexaware has leapfrogged life sciences capabilities by stitching together capabilities from Mobiquity and HighPoint Solutions.
Highlight Report
April 11, 2023Building partnerships beyond the business with an experience-first focus is imperative for modern marketers.
Highlight Report
April 06, 2023Sitel Group’s 750-plus customers have a new name to get used to. Here's why, and the difference it is going to make.
Highlight Report
April 06, 2023Enterprises expand their use of ServiceNow beyond ITSM but succeed if they work with a suitable service partner in the new space.
Highlight Report
April 06, 2023Wipro’s CIS offerings for retail now manifest a unified retail commerce vision.
Highlight Report
April 05, 2023At the London HFS Horizons Summit, we convened an expert panel to bust the metaverse bullsh*t.
Point of View
April 04, 2023Get more from your manufacturing business by harnessing data from operational technology, IoT, and IT.
Horizons Report
March 28, 2023This HFS Horizons report profiles 18 leading service providers and consultants offering metaverse services.
Highlight Report
March 17, 2023Launch by NTT Data promises to streamline software engineering by delivering digital, data-driven design & experience solutions.
Data Viewpoint
March 15, 2023100% of enterprises say they will up spend on metaverse services over the next two years. Low code also immune from cuts.
Point of View
March 09, 2023Those suffering metaverse hesitancy should follow the money, prioritizing better EX and CX, and enhanced data with digital twins.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
