A collection of the latest views from the HFS analyst team on data and decisions.
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
March 10, 2026HFS and Sutherland convened insurance GCC leaders for a roundtable to move the conversation from GCC rah-rah to grounded realism.
January 21, 2026Redesigning the operating model of insurers with digital labor at the core.
May 11, 2026Inside the Hiscox–Sutherland carrier playbook for turning AI into a sustainable competitive moat in commercial insurance.
Highlight Report
March 30, 2021Nest is a platform for Atos to become a global force in L&P BPO
Highlight Report
March 19, 2021Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint
Highlight Report
March 19, 2021WorkFusion is becoming a vertical champion, scaling through depth rather than breadth with industry-specific solutions and a use-case-driven approach to GTM.
Highlight Report
March 16, 2021TCS launches Clever Energy, enterprise-level energy and emission management system.
Point of View
March 10, 2021So—enough with the BS, let’s stop the prop! It’s time to stop hiding behind the short-term value of propping up legacy with RPA or any singular technology
Highlight Report
March 10, 2021In January 2021, TCS launched the Autoscape solution suite to accelerate the initiatives and innovation in the areas of autonomous and connected vehicles for to
Highlight Report
February 26, 2021As the world experiences the impact of COVID-19, we attended the Infosys APAC Confluence 2021, an annual event that brought together the company’s leaders and
Point of View
February 24, 2021COVID-19 shined a spotlight on supply chains, illuminating the cracks, and in December HFS organized a digital roundtable to discuss them.
Highlight Report
February 23, 2021Accenture published its Technology Vision 2021 report and included an analyst briefing and discussing why is has shifted from more technology-centric to HFS its
Highlight Report
February 22, 2021We recently connected with management from EXL’s L&A and P&C businesses to understand how they are helping their clients improve their dataflows.
Point of View
February 19, 2021Infosys and Citizens Bank share experiences in rapid acceleration of digital transformation
Highlight Report
February 12, 2021HFS analyzes the strategic impact of SAP's launch of a new offering "RISE with SAP" aimed at accelerating migration to HANA
Highlight Report
February 11, 2021Cognizant has acquired Linium, one of the early proponents of what ServiceNow calls Enterprise Service Management (ESM), the expansion of the platform towards
Point of View
February 09, 2021A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily
Data Viewpoint
February 08, 2021F&A voice of the customer suggests gap in emerging tech impact
Highlight Report
February 04, 2021There's a growing ecosystem of services and technology providers making sustainability native internally and for customers.
Point of View
January 27, 2021The low down on process debt, digital natives, and automation in the cloud!
Highlight Report
January 19, 2021In December 2020, we attended the Birlasoft analyst and advisor day to know more about its overall strategy, key capabilities, and flagship client engagements
Point of View
January 12, 2021HFS assessed, the enterprise leader’s investment preferences, the state of hyper-scalers, and the service providers who made the first move on the cloud, are
Point of View
January 11, 2021Join the “superheroes” of technology adoption by focusing on top-level leadership, talent, and your strategic approach toward technology and data.
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