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Highlight Report

HFS Hot Tech star lands $22.2 million to target the $100 billion insurance data gap

HFS Hot Tech vendor Roots Automation has landed a $22.2 million boost to help insurers close their $100 billion data gap.

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Highlight Report

Unleash the power of happy humans in your AI enterprise—learn from Cognizant’s balancing act

AI adoption risks employee discontent. Cognizant balances efficiency and experience using design, AI, and data.

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Point of View

GenAI isn’t a threat to your job; agentic AI is

GenAI enhances jobs; agentic AI may replace them. Agentic AI autonomously handles complex tasks, threatening roles and software.

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Point of View

If RPA is dead, how do we manage the inheritance?

Learn from the automation journey of C TWO client BNP Paribas.

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Market Impact Report

AI-led Generative Business Services: The future of Global Business Services (GBS)

Elevate GBS: Transition from cost-cutting to AI-driven KPOs. Foster growth, innovation, and strategic value for lasting impact.

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Hot Tech

HFS OneOffice Hot Tech: Klarity

Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.

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Point of View

Think small to release the targeted power of AI in enterprise operations

Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.

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Market Impact Report

Don’t just “assure” quality after the fact; “engineer” quality into the software development lifecycle

Quality assurance is at a crossroads as it must support the new complexities of cloud-native transformation and AI.

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Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

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Point of View

Accenture’s ANSR acquisition to reshape enterprise innovation and business strategy

Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.

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Data Viewpoint

As the Great Resignation abates, service providers must finally dig in on talent development

Attrition rates in global IT and business services declining, prompting firms to focus on upskilling, engagement, and retention.

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Data Viewpoint

Modernize core banking to differentiate and future-proof beyond cost-cutting or UI polish

Banks must select their approach carefully to ensure continuously evolving systems.

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