Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 26, 2017 This report outlines client buying behavior and preferences in the embedded and semiconductor engineering services market.
September 14, 2017 Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for
September 7, 2017 Genpact has announced its intention to acquire TandemSeven, a customer experience design firm with a dynamic journey mapping tool
August 31, 2017 The HfS “Triple A Trifecta” provides a clear and crisp articulation of the emerging change agents to transform business operations.
August 28, 2017 This PoV discusses thirteen smart technologies shaping Industry 4.0 based on a study of 500+ engagements across 12 service providers.
August 3, 2017 This report provides an assessment of the technical building blocks of AI and a ranking of the leading service providers on performance
June 1, 2017 At Confluence, Infosys and clients shared how they are bringing AI into business.
May 31, 2017 HfS Chief Analyst Phil Fersht takes you through his compendium of insights from the last 12 months from Horses for Sources
December 13, 2016 This RPA Premier League Table captures the shift toward transformational projects.
July 5, 2016 New research from HfS shows the true impact of automation on job creation and elimination in the global IT services and BPO industry.
June 3, 2016 While KellyOCG shared advancements in analytics and advisory services, BPO and RPO seems a bit stuck in legacy.
May 16, 2016 The launch of a formalized practice comprising IPsoft’s virtual agent Amelia platform is a milestone on the maturity journey of Intelligent Automation.
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