Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

Reimagine GCCs as innovation powerhouses—not cost sinks

Reimagine GCCs as innovation powerhouses—not cost sinks.

Read More
Point of View

How to avoid agentic sticker shock

Don’t let cheap tokens fool you; true AI agent costs hide in compute, orchestration, APIs, security. Plan now or pay later.

Read More
Point of View

Agentic AI is redefining services—now, enterprises must redesign themselves

Across two days of unfiltered conversations, live data, and bold insights, HFS and its attendees uncovered the truth.

Read More
Point of View

Digital dinosaurs: Why chemical manufacturers are losing the e-commerce game

This article talks about the Chemical industry's e-commerce channel and its ecosystem challenges with the examples.

Read More
Point of View

Cash in on the four collapsing costs of enterprise transformation

AI shifts the economics of enterprise operations through the collapsing costs of code, knowledge work, compute, and organization.

Read More
Highlight Report

Canva’s enterprise gambit: From DIY design to content powerhouse

Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.

Read More
Point of View

Protect human expertise before machine imitation takes over

GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.

Read More
Highlight Report

GPT-4.1 is a warning: Own the blueprint, or engineering will get automated without you

As OpenAI’s latest release — GPT-4.1 — accelerates toward agentic engineering, CIOs must decide — take control or be sidelined.

Read More
Highlight Report

Bridge the chasm between business and IT with Writer’s AI HQ

Writer's AI HQ fixes a critical disconnect in enterprise AI - between IT’s governance fears, and business's hunger for automation.

Read More
Highlight Report

Appian bets on process discipline to rescue enterprises drowning in process debt

Appian tackles process debt with a unified platform for scalable, governed automation and AI readiness.

Read More
Highlight Report

Driving the future: How AI and Hitachi Digital Services keep Penske’s fleet on the road

Penske & Hitachi Digital integrate AI-powered Proactive Diagnostics & Guided Repair to transform fleet operations.

Read More
Highlight Report

Ops leaders must embrace DoubleO’s agentic-by-default approach

Agentic AI is disrupting ops. If your next hire's job description doesn't include the need to manage agents, you're already behind.

Read More
1 6 7 8 44

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support