Accurate, visionary, and thought-provoking insight into issues that impact your business.
June 24, 2025 How should the non-bank mortgage industry prepare for the inevitable transformation it will bring? A mortgage industry discussion.
June 13, 2025 As large BFS institutions actively embed AI into businesses, new technical and soft skills must be adopted at scale for success.
June 12, 2025 Commercial banks risk losing clients, and market relevance without persistent modernization - overhauling CX and operations.
June 10, 2025 Here is our outlook for BFS. 2025 will be the year of Services-as-Software with a healthy spending rebound in BFS.
June 10, 2025 If GCCs are to lead the AI charge, they must be treated as front-line innovation engines rather than back-office cost centers.
May 21, 2025 In our latest research, clients rated providers poorly on IP development, R&D investment, and effective fintech collaboration.
May 21, 2025 Service providers are falling short on commercial banking-specific IP and scalable talent.
May 1, 2025 BFSI and healthcare sectors are driving Q4 2024 growth for ‘Fastest Five’ , but enterprise buyers should be cautious.
April 29, 2025 This report explores how DHL leveraged a technology-led BPaaS model alongside Wipro to accelerate transformation.
April 25, 2025 Scotiabank’s eHome shows how digital platforms can deliver fast, simple, transparent mortgage experiences.
April 24, 2025 HFS Research, in partnership with Cognizant, set out to explore how non-bank lenders are evolving in the age of AI.
April 15, 2025 BFS firms must treat tariff turmoil like past crises—only a fast, focused, flexible response will safeguard tech and resilience.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
