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Data Viewpoint

Mortgage lenders stuck on GenAI automation are missing the next wave of growth

Automation solves today’s problems but GenAI-driven reinvention defines tomorrow’s mortgage leaders.

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Data Viewpoint

Power mortgage ops with the ADAA Quadfecta; don’t let legacy hold you back

Mortgage operations simply can’t scale on people alone; technology is the real lever to offset brutal margin pressure.

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Market Analysis

The top technology partners for mortgage companies, 2025

Mortgage leaders can use this report as a strategic guide to identify top technology partners.

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Market Impact Report

Five bold ambitions of future-ready BFSI GCCs

GCCs have evolved from low-cost back offices to innovation-led, strategic hubs powering global enterprise transformation.

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Point of View

Bank CXOs, stop the enterprise-debt bleed and plug the drain now

Bank CXOs must measure enterprise debt rigorously.

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Market Impact Report

Turn your collection risks into opportunities with digital precision and empathy

Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.

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Point of View

Mortgage leaders, escape the hire–fire trap and rebuild mortgage ops for AI now

Our Horizons evaluation encompassed 15 service providers, drawing insights from 40 lenders and partners that contract with them.

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Point of View

US BFS must revamp talent and delivery models to navigate H-1B disruptions

New H-1B fees, stricter rules, and heavier compliance threaten a predictable pipeline of skilled offshore talent for BFS.

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Data Viewpoint

Mortgage lenders must tackle legacy tech debt to unlock growth and resilience

Mortgage lenders shows they are chasing profitability, loan growth, and CX, but legacy tech and data debt are major obstacles.

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Market Impact Report

The Zero Office: Reinventing the banking back office as a growth engine

This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.

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Point of View

Make responsible and ethical AI non-negotiable in BFS

For BFS leaders, responsible AI must be the price of admission, not a bonus feature, when choosing a tech or services partner.

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Highlight Report

Activate perpetual KYC with agentic AI; Capgemini shows you how to get started

Financial crime is getting smarter, and frankly, the manual processes of conventional KYC simply can’t keep up.

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