Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 17, 2023 Launch by NTT Data promises to streamline software engineering by delivering digital, data-driven design & experience solutions.
February 6, 2023 Enterprise leaders at a recent HFS roundtable supported by Uniphore shared insight on reimagining CX in an uncertain world.
January 16, 2023 Advancing AI technologies are poised to shake up the outsourcing world.
January 2, 2023 A look at how Genpact performed in the HFS Horizons: Retail and CPG Service Providers, 2023
November 29, 2022 CX leaders realized the importance of balance between data, technology, and people to drive successful CX transformation.
November 2, 2022 Balance both the physical and virtual worlds for brand experience.
October 24, 2022 HFS's Melissa goes all in with a Super Sumit panel on how experience is everything!
October 5, 2022 Creating new digital experiences for employees and customers.
September 21, 2022 Not only has experience strategy gotten harder to design, but it is also impossible to do in a silo, without ecosystem partners to assist on the journey.
June 3, 2022 Perigord is enabling physical + digital experiences for healthcare, life sciences and beyond.
March 31, 2022 Enterprises are not only looking for vendor services but a better partnership with greater understanding of their requirements.
February 28, 2022 Key takeaways from a global roundtable that explored what firms are doing to re-imagine their CX-related processes.
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