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Point of View

Use integrated automation to align your employee and customer experiences

How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX

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Point of View

Disruption not duct tape is the key for mortgage transformation

To best explore the mortgage industry’s future, we went to the experts and spoke with various lenders and providers supporting the industry.

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Point of View

Get inspiration on data monetization from Ellie Mae and Persistent’s innovative and client-focused mortgage initiative

Business, data, and analytics leaders will find great value in Ellie Mae’s example of data modernization with the help of partner, Persistent.

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Point of View

Go beyond RPA with integrated automation to enhance operations transformation

HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in

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Highlight Report

HFS Highlight: PwC generates EX value with a data-driven framework

PwC has invested significantly in experience consulting and in developing a unique framework for measuring and quantifying experience initiatives.

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Point of View

Leap on new F&A priorities and expectations

Cardinal Health shows how finance is becoming more customer-focused, predictive, and strategic

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Highlight Report

HFS Highlight: Capgemini leverages emerging technologies and ecosystem to enable “Open and Portable“ Enterprise

This report explores how Capgemini is leveraging emerging technologies for client business transformation

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Point of View

To secure IT assets, believe nothing and trust no one

Thinking about security in terms of keeping the bad actors out is no longer enough. Assume they can get in and think about how you will stop them when they do.

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Point of View

Medical device industry, utilize emerging technologies to put your data to use

This report examines how Medtronic is using AI-powered cloud solutions to transform diabetes management

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Highlight Report

HFS Highlight: Accenture and Singapore Changi Airport partner to launch world-class Digital Factory

In this PoV we discuss about Accenture Digital Factory that is helping the Changi Airport team to imagine, experiment and co-create digital products and

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Highlight Report

HFS Highlight: HCL and Google team up to win the e-commerce market

In this report, we dive into how the recent partnership between HCL and Google is set to shake up ecommerce.

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Point of View

Target drone business opportunities across industries

In this PoV, we discuss different areas where drone use cases have increased and shown a significant impact.

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