Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 25, 2015 HPE's BPS unit is making important investments to prepare for the As-a-Service Economy.
October 14, 2015 An initial assessment of our research that we will share through a forthcoming study unveils that a number of sourcing service providers are on the path to how
September 23, 2015 All hail the rise of the Digital Transformer, a new breed of board-savvy, change-driven leader, charged with transforming enterprise-wide risk management, and
July 31, 2015 The rapid pace of #digitaltransformation, the arrival of #IoT, and the rush by organizations to move assets online, has created nirvana for both private and to
July 17, 2015 A conversation with Jesus Mantas, General Manager of IBM Global Process Services, recorded at our As-a-Service Working Summit, on the impact of personalization
July 1, 2015 HfS recently visited Luxoft's development center in Kiev and got an inside view into what is driving the company’s success.
May 29, 2015 With the emergence of the As-a-Service Economy, we have an opportunity to change the profile of the healthcare BPO professional for greater connection with in
May 19, 2015 As the on-shore market grows, RevAmerica attendees were eager to explore what it takes to train, attract, and develop talent to meet this rising demand.
April 30, 2015 ConnectYourCare is tackling an issue in health care financing -- making the HDHP/HSA that is a generally a bit "daunting" more user friendly and accessible --
April 15, 2015 HfS Research believes that in order to really embrace the “As-a-Service Economy,” enterprises will have to develop new capabilities that go beyond what was
March 9, 2015 Beyond attractive locations HR service centers must support diversity in all forms from language and culture to SaaS and managed services. A clear human capital
February 5, 2015 HfS has questioned if companies flocking to Workday are being set up for success, so we took note when HR consulting firm Mercer joined the Workday partner and
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