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Point of View

Five-Pronged Strategy for More Holistic Security in Energy & Utilities

Increasing attacks on critical energy infrastructure are a critical issue that needs more attention, investments and holistic security services.

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Point of View

It Takes a Village: Smart Ecosystem Approach to Manage ER&D Challenges

We explored a new approach in which a mid- size ER&D provider collaborated with a university R&D center to solve clients’ complex ER&D needs

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Point of View

Sumitomo Announces Largest-ever RPA Initiative, but is it really all RPA?

RPA initiatives, in general, have not nearly met cost savings and productivity targets anything near these touted outcomes.

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Point of View

Concentrix’s Tigerspike Acquisition Adds Digital Design

Tigerspike adds enterprise mobility design and engineering capability for crafting user experiences with Concentrix and clients.

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Point of View

Industry 4.0 Services Go-to-Market Strategy

The top strategies adopted by the Industry 4.0 service providers to expand their businesses.

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Market Analysis

Engineering Services Outsourcing Trends Q2 2017

Welcome to the Q2 2017 edition of our quarterly engineering services outsourcing trends analysis.

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Point of View

An interview with Sanjay Srivastava, Chief Digital Officer at Genpact

A unique business process management provider can raise the bar when it comes to Digital Operations

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Point of View

Jobs of the Future: The Great Human Middleware Opportunity

Discussions around RPA and AI almost always correspond with shrinking opportunities for humans. This presents a threat and an unmatched opportunity.

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Point of View

The Raw Truth About RPA

The market for RPA continues to be obfuscated by smoke and mirrors. HfS' Summit in Chicago provided a realcheck what really is on buyers’ minds.

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Point of View

What Difference Does Design Thinking Make in Healthcare Services?

Dr. Pracha Eamranond on the value of using design thinking to consider the patient experience before, during, and after a visit to a hospital.

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Point of View

Accelerate Data Strategy to Drive Business Outcomes

This report depicts the journey toward data-centric models with a view to drive business outcomes

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Point of View

IP Development at the Forefront of Engineering Services Go-to-Market

In this PoV, we discuss the top strategies adopted by the embedded and semiconductor service providers to expand their business

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