Research & Insights

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Point of View

Allianz Takes an Ecosystem Approach to Intelligent Automation

The diversity of customers now trialing and adopting Intelligent Automation exposes the complexity and challenges of doing it right.

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Point of View

Industry Impact – The Utility Operations Value Chain

This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

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Point of View

Aerospace Engineering Go-to-Market Strategy: Digital & New Services

In this PoV, we discuss the top strategies adopted by the aerospace engineering service providers to expand their businesses.

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Point of View

Radical Operating Model Transformation in Oil and Gas

A multitude of forces is reshaping the oil and gas industry that push the industry to re-imagine the way it operates.

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Market Analysis

2018: IT Services Beyond the Tipping Point

Our top level predictions for IT Services growth for 2018 and beyond.

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Point of View

Why do Automotive Firms Need to Step Up Their Partnerships with ESPs?

Automotive firms can take lessons from telecom firms in engaging engineering services providers in overcoming disruptive challenges

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Point of View

IoT Services: A Customer’s Top 10 Considerations for 2018

We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.

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Market Analysis

Engineering Services Outsourcing Trends Q3 2017

Welcome to the Q3 2017 edition of our quarterly engineering services outsourcing trends analysis.

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Competitive Intelligence

A Buyers’ Guide to TCS

A comprehensive view of Service Provider's IT Services and Business Process Outsourcing Capabilities

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Top 10 Report

HfS Blueprint Report: Aerospace Engineering Services

The 2017 Aerospace Engineering Services Blueprint analyzes 20 service providers including trends, and major market activities.

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Competitive Intelligence

A Buyers’ Guide to HCL Technologies

A comprehensive view of Service Provider IT Services and Business Process Outsourcing Capabilities

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Point of View

Blue Prism Hits £1bn Market Value, but is it Sustainable?

How sustainable are the high valuations now being attached to RPA providers?

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