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Competitive Intelligence

Virtusa: Insurance Services Capabilities, 2025

A look at how Virtusa performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Tech Mahindra: Insurance Services Capabilities, 2025

A look at how Tech Mahindra performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

TCS: Insurance Services Capabilities, 2025

A look at how TCS performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Sutherland: Insurance Services Capabilities, 2025

A look at how Sutherland performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

PwC: Insurance Services Capabilities, 2025

A look at how PwC performed in the HFS Horizons: Insurance Services, 2025

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Competitive Intelligence

Mphasis: Insurance Services Capabilities, 2025

A look at how Mphasis performed in the HFS Horizons: Insurance Services, 2025

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Data Viewpoint

The future of insurance delivery hinges on ecosystem execution

Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.

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Data Viewpoint

Ecosystem partners are losing patience with legacy service delivery

The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.

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Point of View

Innovate at the edges to rebuild commercial insurance for a riskier world

Only 21% of carriers are confident about their product innovation capabilities. It’s a confidence crisis.

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Horizons Report

HFS Horizons: Insurance Services, 2025

A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.

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Data Viewpoint

Generational shifts demand a fundamental rethink in our health-benefits strategy

By 2033 Millennials and GenZ will dominate the workforce prompting companies to redesign health & benefits for generational needs.

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Data Viewpoint

Healthcare coverage will continue to shift away from traditional payers

US healthcare shifts to self-insurance, consumer markets, Medicaid cuts risk undoing equity and coverage gains.

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