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Point of View

The Curse Of The IT/BPO Services Unicorn

In the world of Silicon Valley, the Unicorn is a great thing these days, but in IT/BPO Services being a Unicorn today looks more like a curse than a boon.

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Point of View

Capgemini Gobbling Up IGATE: Optimizing The Old Outsourcing Model Or Embracing The New

The rumored acquisition of a stake in IGATE by Capgemini in our view is a solid buy to shore up the old model but not an exhilarating embrace of the Economy.

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Point of View

Is it Time to Start Thinking About the Impact of Industrial 3D Printing in BPO?

HfS believes the time is fast approaching for global process owners to work with business and product leaders in their enterprise to understand their 3D and how

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Point of View

How “The World We Live In” Is Driving Engineering Services Outsourcing Market

In the market for product engineering services, we are observing six key changes in "the world we live in" which are acting as catalysts in the adoption of the

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Point of View

Behind The Thriving Engineering Services Outsourcing Market Are Striving Service Providers

Engineering services outsourcing market is thriving now, thanks to the progressive engineering service providers which are striving hard to take engineering to

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Point of View

Achtung! Quest Global Deepens Its Automotive Expertise

Quest Global's acquisition of German engineering services provider EDF GmbH is a sign that this market is moving out of the niche and into the mainstream as up

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Point of View

Tech Mahindra’s “Growth Factories” A Promising Investment Strategy For The “As-a-Service Economy”

Tech Mahindra's recent announcement of $150 Million investment in "Growth Factories" initiative is in HfS opinion an example of promising investment strategy it

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Point of View

Apple’s IT Outsourcing Strategy

This report summarizes our findings of Apple's IT outsourcing initiatives.

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Top 10 Report

HfS Blueprint Report: Supply Chain Management BPO

The Supply Chain Management (SCM) BPO market is relatively new but already an area of great innovation, investment and interest amongst leading mainline BPO as

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Point of View

Executive Company Profile: InfosysBPO

Infosys BPO has evolved quickly into a major contender in the global BPO marketplace. The firm has quietly gone about building its BPO business streams since of

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Point of View

Executive Company Profile: Genpact

Genpact emerged as one of the “Big Four” finance and accounting BPO brands over the last decade, breaking the mold of the traditional “Western” and the

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Point of View

Forget About Best Practices: Here Are Next Practices For The Sourcing Industry In 2011

This report synthesizes the topics that our clients and readers have deemed strategic for the next 12-36 months, with practical, candid advice for both buyers

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