Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 9, 2020 As digitization sweeps every industry in the new age of hyper-convenient, customer-centric models, the healthcare and life science communities must prepare to
March 2, 2020 HFS recently sat down with three of NICE’s finest to discuss the myths, reality, challenges, and opportunities in RPA and to understand the best route to and
February 27, 2020 Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale
February 27, 2020 A recent HFS executive roundtable supported by Celonis, held in February 2020 in London’s Ritz Hotel, brought finance and accounting (F&A) leaders from with
February 26, 2020 In this report we examine the growing demand for nearshore delivery capabilities in Europe, and why executives must pick locations carefully.
February 14, 2020 Create intelligent interactions by using a human-first approach to designing digital associates.
February 7, 2020 What you really need to know about “Retail’s Biggest Show”
February 3, 2020 We present the HFS Hot Vendors Report for Q4 2019. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for
January 7, 2020 Integrated automation can enable a OneOffice experience by breaking down silos across an enterprises’ customers and employees
December 18, 2019 HFS held a Capgemini-supported executive roundtable in Stockholm’s Grand Hotel. It brought finance and accounting leaders across multiple industries in the
December 5, 2019 HFS annouces their seven-year RPA manifesto - the industry's only realistic approach to the future success and longevity of RPA.
November 25, 2019 We're delighted to share with you our 2020 Research Agenda, as we continue our mission to define business operations and their technology enablement in the next
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