Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 17, 2020 Consumer-driven medical devices are taking the industry by storm
April 16, 2020 Mortgage lenders are making strides toward the Digital OneOffice using emerging tech and process optimization—but they need to think bigger than task-specific
April 2, 2020 The HFS Hot Vendors may not have the scale and size to be featured in our Top 10 reports, but they have the vision and strategy to impact and disrupt the
April 1, 2020 This report analyzes and rates 13 digital associates products across innovation, execution, and voice of the customer criteria.
March 26, 2020 Automation Anywhere (AA) is the latest RPA software vendor to hop on the process discovery bus.
March 20, 2020 A new value proposition for Tech Mahindra is “BORN”
March 17, 2020 Will Wipro be the next 'experience agency' to watch?
March 9, 2020 As digitization sweeps every industry in the new age of hyper-convenient, customer-centric models, the healthcare and life science communities must prepare to
March 2, 2020 HFS recently sat down with three of NICE’s finest to discuss the myths, reality, challenges, and opportunities in RPA and to understand the best route to and
February 27, 2020 Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale
February 27, 2020 A recent HFS executive roundtable supported by Celonis, held in February 2020 in London’s Ritz Hotel, brought finance and accounting (F&A) leaders from with
February 26, 2020 In this report we examine the growing demand for nearshore delivery capabilities in Europe, and why executives must pick locations carefully.
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