Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 17, 2019 For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate
July 5, 2019 We present the HFS Hot Vendors Report for Q2 2019. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for
July 1, 2019 HFS Research talks with Chris Caldwell, President of Concentrix Corporation, about the combination of two contact center titans and its implications on the
June 24, 2019 Genpact is evolving its digital offerings - this report examines how the firm's current BPO clients can leverage the firms growing offerings.
June 24, 2019 RPA hype, continues to pervade the marketplace making it very difficult to discern viable execution and management strategies. In an effort to go beyond the HFS
June 17, 2019 Enterprises have always wanted far more for far less from their from F&A function. But the old days of finding cheaper labor and some better packaged software
June 17, 2019 We have a serious issue with the provenance of pharmaceuticals and driving provenance by partnering with blockchain disruptors could be the solution.
June 13, 2019 This voice of the customer (VOC) report spotlights Indecomm Global Services, a provider of SaaS-based technology and services to the mortgage industry, and its
June 4, 2019 As technology and business evolve at a frightening pace, don’t wallow in the talent crisis - look to non-traditional talent pools and re-skilling.
June 3, 2019 An enterprise-focused analysis of WNS that highlights its business strategy, financials, contracts, clients and strengths and weaknesses.
May 31, 2019 HFS interviewed enterprises using RPA, service providers delivering RPA services, and RPA software companies to triangulate on the best ways to combine RPA and
May 22, 2019 TCS is quietly emerging as the “Walmart of IT services” with the depth and breadth to win and deliver any deal it wants. Its investments in innovation have
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