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Highlight Report

Orange Business focuses on delivering trust in AI, ecosystem, and control points

Orange Business is recasting trust as an operating model built on control points, not a slogan.

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Take 5 Report

CMT CX leaders, move past your cost and fix your debt to unlock customer value

Why CMT CX leaders must fix integration and data debt to make agentic AI deliver real customer value.

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Point of View

Media leaders can explore the next growth wave of agentic AI to reclaim control

How media broadcasters can use agentic AI to reclaim content, community, and commerce from big tech platforms.

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Market Impact Report

The $18 trillion opportunity: Four enterprise debts will make or break your AI future

HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.

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Highlight Report

Infosys-Alcaraz is not just a sponsorship but Infosys Topaz proving ground

The Infosys-Alcaraz deal is a Topaz proving ground for enterprise AI buyers, not just a tennis sponsorship.

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Hot Tech

HFS Services-as-Software™ Hot Tech: Ema

Ema earns the HFS Hot Tech status for AI employees that execute multi-step workflows across enterprise systems.

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Highlight Report

Autonomous telco, sovereignty, and “AI everywhere” led the agenda at MWC 2026

MWC 2026: telcos chase sovereignty, scale agentic AI via orchestration and outcome KPIs, and push AI-RAN into networks.

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Highlight Report

Without industry-native operational autonomy, you’ll just keep babysitting copilots

Scaling agentic AI requires industry-native context and trust architecture, Infosys–Anthropic partnership aims to solve for both.

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Market Impact Report

Agentic AI forever changes the telco operating model

Telco leaders explain how agentic AI shifts the operating model from siloed automation to cross-domain orchestration.

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Highlight Report

Your disconnected data is costing you speed on the field and in the stands

How Tepper Sports & Entertainment unified cloud data with Innova Solutions to modernize team decisions and fan experiences.

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Highlight Report

Rackspace-Palantir partnership offers CIOs a rapid route to AI at scale

Rackspace and Palantir partner with the promise of scaled productionized AI with hard ROI attached.

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Highlight Report

IMC 2025 gave its verdict: Connectivity alone won’t drive growth, but AI platforms will

Telcos must move beyond connectivity to platforms to break the single digit growth norm.

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