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Market Impact Report

Agentic AI forever changes the telco operating model

Learn about how Telcos are becoming Agentic and the KPIs needed to align efforts and measuer success.

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Highlight Report

Your disconnected data is costing you speed on the field and in the stands

How Tepper Sports & Entertainment unified cloud data with Innova Solutions to modernize team decisions and fan experiences.

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Highlight Report

Rackspace-Palantir partnership offers CIOs a rapid route to AI at scale

Rackspace and Palantir partner with the promise of scaled productionized AI with hard ROI attached.

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Highlight Report

IMC 2025 gave its verdict: Connectivity alone won’t drive growth, but AI platforms will

Telcos must move beyond connectivity to platforms to break the single digit growth norm.

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Data Viewpoint

Semiconductor enterprises aren’t buying the hype

Enterprises trust SI execution but want proof of innovation impact and clearer, business-led go-to-market.

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Point of View

Firstsource rewired CX for a media giant; transform yours next

Firstsource helped a media giant transform CX with digital-first touchless journeys, cutting costs and boosting customer loyalty.

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Point of View

Telecom COOs: Cut field ops costs by 30% with agentic AI or watch your competitors do it first

Telco COOs must team up with their CTOs and partners to deliver AI driven field services outcomes.

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Highlight Report

Close your speed–trust gap or miss the AI innovation wave

WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.

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Highlight Report

Don’t write off telcos; Orange Business is showing how to reinvent for real impact

Orange Business is mid-flight in a bold transformation programme to become the next-generation telco.

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Point of View

Transform telco CX with agentic AI by reimagining customer engagement

The Chief Customer Experience Officer must transform telecom customer support from a service function into a growth engine.

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Data Viewpoint

The telco to newco shift is happening, but success depends on securing the basics

This DVP is about the shift from telco to newco supported by a graphic which is present in the telecom horizon.

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Point of View

Rebuild your operating models as the $100K H-1B visa fee ends talent arbitrage

The expense of the new $100k H-1B visa fee slams the labor arbitrage door on employing US-based foreign talent.

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