Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 25, 2026 MWC 2026: telcos chase sovereignty, scale agentic AI via orchestration and outcome KPIs, and push AI-RAN into networks.
March 13, 2026 Scaling agentic AI requires industry-native context and trust architecture, Infosys–Anthropic partnership aims to solve for both.
March 5, 2026 Learn about how Telcos are becoming Agentic and the KPIs needed to align efforts and measuer success.
February 24, 2026 How Tepper Sports & Entertainment unified cloud data with Innova Solutions to modernize team decisions and fan experiences.
February 23, 2026 Rackspace and Palantir partner with the promise of scaled productionized AI with hard ROI attached.
December 22, 2025 Telcos must move beyond connectivity to platforms to break the single digit growth norm.
December 22, 2025 Enterprises trust SI execution but want proof of innovation impact and clearer, business-led go-to-market.
December 9, 2025 Firstsource helped a media giant transform CX with digital-first touchless journeys, cutting costs and boosting customer loyalty.
December 3, 2025 Telco COOs must team up with their CTOs and partners to deliver AI driven field services outcomes.
November 20, 2025 WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
October 24, 2025 Orange Business is mid-flight in a bold transformation programme to become the next-generation telco.
October 23, 2025 The Chief Customer Experience Officer must transform telecom customer support from a service function into a growth engine.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
