A compilation of HFS analyst insights on GenAI and the Generative Enterprise, highlighting the potential of Large Language Models (LLMs) such as ChatGPT and GPT-4 to revolutionize business by generating new ideas, reshaping work processes, and disrupting outdated business models.
January 30, 2025This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
September 05, 2025AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
August 26, 2025Compliance executives waiting on AI legislation to tell them how to behave are already falling behind customer and market needs.
More from the GenAI Leadership Series: Phil Fersht caught up with Exponential View Founder Azeem Azhar to discuss how enthusiastic he is about the global focus on AI, where AI is heading, and why. Listen in now
Point of View
July 11, 2024BFSI's GenAI value hinges on resolving five key debts—technology, culture, skills, process, and data—to achieve sustainable value.
Market Impact Report
July 11, 2024How to identify if your enterprise is a GenAI Doer or Dreamer; why that matters and how you can change.
Market Analysis
June 28, 2024Summary of the Resources, Energy and Utilities HFS pulse data for 2024.
Point of View
June 27, 2024A deep-dive on ChatGPT-4o's new focus on enterprise needs
Point of View
June 24, 2024GenAI can elevate software development, but organizations must consider governance, security, and talent before starting the journey.
Point of View
June 20, 2024Generative AI changes the enterprise in five significant ways - from how we use our data to how we organize and manage our teams.
Highlight Report
June 18, 2024This report talks about the procurement orchestration and the role of ORO labs platform.
Point of View
June 14, 2024Generative AI is allowing companies to rethink their dependence on SaaS. Building the future of software best tune and future proof for their business.
Point of View
June 14, 2024Rethink how you modernize your applications to create long-term value through universal composability that can be used on any platform.
Point of View
June 10, 2024The retail singularity enabler will be the quadfecta of analytics, AI, data platforms, and automation.
Highlight Report
June 07, 2024Tech Mahindra’s advisory arm aims to transform CX and managed services
Point of View
June 07, 2024Choose your LLM for its fit with your business goals and use cases and take control of your digital destiny. Business first - tech second.
Point of View
June 03, 2024HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.
Point of View
June 03, 2024The customer experience function is not reaping the benefits of GenAI.
Point of View
May 31, 2024Understanding how your business can exploit human-like cognition with Generative AI is a new business fundamental
Market Impact Report
May 28, 2024This report describes the heroic journey of CFOs as they navigate the complexities of an AI-powered world
Market Impact Report
May 23, 2024Ecosystem development and collaboration will be key to unlocking new sources of value
Market Impact Report
May 22, 2024How businesses are scaling GenAI adoption and avoiding the productivity trap
Highlight Report
May 22, 2024At Google Cloud Next, Google showcased a host of capabilities integrating AI into its products, including chip investments, new agents, and LLM (large language
Point of View
May 21, 2024Companies building high- risk AI systems must act swiftly to meet new regulatory demands. The clock is ticking, and the hard work starts now.
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