Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
This report evaluates how service providers drive innovation and deliver value across three strategic Horizons.
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GenAI creates but Agentic AI acts. Don't confuse the two.
Seven firms own the infrastructure of the AI era. They have formed a closed loop that locks out challengers.
Competitive Intelligence
January 02, 2024A look at how UST performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Teleperformance performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Sutherland performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how LTIMindtree performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how EPAM performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Wipro performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Tech Mahindra performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how TCS performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Publicis Sapient performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Infosys performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how HCLTech performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Deloitte performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Cognizant performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Capgemini performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how ITC Infotech performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Competitive Intelligence
January 02, 2024A look at how Hitachi Digital Services performed in the HFS Horizons: Retail and CPG Service Providers, 2023
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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