Explore our latest research, analysis, and thought leadership.
April 27, 2026CIOs must decide who owns the AI control plane as Oracle, Microsoft, and SAP compete to orchestrate enterprise execution.
April 27, 2026Effort-based AMS contracts are obsolete; CIOs need a 4P framework to capture value in the $1.5T Services-as-Software era.
April 23, 2026Only 21% of enterprises generate new revenue from data and AI, per HFS Horizons 2026 evaluation of 40 providers.
April 22, 2026Oracle's AI is outpacing CIO operating models; HFS's Services-as-Software™ playbook closes the AI velocity gap before renewal.
April 21, 2026Scaling agents is easy; scaling autonomy demands structural redesign across the enterprise.
April 20, 2026UST’s Intecrowd acquisition signals a shift toward lifecycle ownership and continuous value in Workday services.
April 17, 2026Opus is embracing the Services-as-Software™ model to challenge the status quo.
April 17, 2026Rackspace is seeking to become your governed runtime for enterprise AI, focused on regulated and latency-sensitive sectors.
April 15, 2026BFSI CIOs must focus on redesigning decision rights, workflow ownership, evaluation, and controls to scale AI.
April 15, 2026Reclaim your firm's intelligence with a new sovereign AI enterprise stack.
April 15, 2026CIOs are questioning if traditional services result in business outcome, creating demand for AI-native specialists such as iOPEX.
April 14, 2026CAGNY confirmed what numbers have been signaling for several quarters, growth will not return automatically once inflation eases.
April 13, 2026Hazel AI is an agentic modernization platform taking an HFS Services-as-Software approach to data platform and ERP modernizations.
April 13, 2026Agentic AI exposes process debt rooted in tacit knowledge, limiting outcomes unless decision logic is made executable.
April 10, 2026Evaluates how providers are transforming FCC into AI-led, intelligence-driven, and outcome-focused compliance at scale.
April 09, 2026At its US AR Day, Infosys presented a newly packaged AI-First Value Framework as the solution to operationalizing AI.
April 08, 2026Enterprises say humans are in the loop, but few are actually at the helm when decisions matter most.
April 06, 2026Enterprises control data but not AI systems, creating a hidden dependency that becomes a governance and security risk as AI scales.
April 03, 2026Ops leaders across the enterprise must learn from the lessons of emerging autonomous organizations.
April 03, 2026CoreStack’s acquisition of BetterCloud is all about creating an agentic governance OS that works across apps, data and workflows.
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