Points of View
More Digital Transformation Research
Defining the Digital OneOffice Organization
For an updated definition of the OneOffice, please visit this POV.
WHAT THIS REPORT COVERS
HfS defines how the Digital OneOfficeTM is becoming the operations framework for the emerging organization that has fully embraced digital business models, enabled by an intelligent support capability, where barriers between front and back offices no longer exist. Everything about Digital OneOffice is wrapped around the needs of the people in its environment, where automation is completely native and decisions can be made by predicting events, not merely reacting to historical data archives.
This report discusses how the Digital OneOffice
WHO SHOULD READ THIS REPORT
Executives leaders and business unit leaders across IT, marketing, sales, customer service, operations, finance, HR, supply chain and procurement. Advisors and investors engaged in new generation business model and technology innovations.
WHAT YOU’LL KNOW AFTER READING
How to understand and approach real digital concepts and apply a compelling engagement model across your organization's operations. New ways to redefine roles more effectively to wrap the needs of the customer into business processes; how to approach talent as the enabler for making digital work for organizations and redefine roles and responsibilities; identify and plug capability gaps; plan a realistic digital operations roadmap and framework across your organization.
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