Points of View

Service providers ignoring sustainability are fast becoming laggards


It’s fair to say the sustainability services space is not mature—if it exists at all. Sustainability consulting prowess lies with the likes of McKinsey, but you’ve got to do some real digging through traditional service providers to find any mention of sustainability beyond their own corporate social responsibility (CSR) initiatives.


HFS recently published a call to action in the manufacturing space: Sustainability services are providers’ least mature offering, and their clients must push them to improve—given the dire need (and business value on offer) of reducing emissions, energy use, and resource consumption. However, this extends far beyond manufacturing. We think it’s high time service providers start shouldering some of the responsibility, if not for the philanthropy then for the rapidly growing business opportunity.



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