- Maybe RPA is a gateway drug after all, as AI takes the number one spot for investment focus
- Most automation strategies are failing because they aren't impacting customer experiences. We must broaden beyond the back office...
- UiPath hyped a market that simply wasn’t there. Now we must build one that's REAL - one we can TRUST
Points of View
More Intelligent Automation Research
The HfS RPA Customer Experience (CX) Survey
Oct 25, 2017 John O'Brien