Points of View

You must integrate Automation to achieve Genuine Scale: How arago HIRO’s approach is helping clients like Swisscom realize their ambitious goals

Enterprises are facing an unprecedented threat (and opportunity) from disruptive digital business models, ever-increasing customer expectations and an unprecedented data explosion. To this end, a recent HFS study of 350 digital leaders shows a third of them have seen their top two competitors change over the last couple of years – and a similar number is expected in the next couple.

Cost reduction alone no longer ensures success; driving top-line growth is equally important. The Triple-A Trifecta of automation, artificial intelligence (AI), and smart analytics has compelled the C-suites to address their business objectives. Goals from the trifecta technologies are ambitious, and expectations are unrealistic. Most enterprises want to achieve industrialization of their initiatives across the trifecta within two years!

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