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Highlight Report

Process intelligence pure-play Skan partners to add enterprise-scale capabilities

Pure-play process-intelligence vendor Skan added mindzie to its partnership roster in a play to deliver process transparency.

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Market Impact Report

The consumer goods and retail playbook for navigating disruption while driving innovation

Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.

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Highlight Report

Clinion AI responds to growing demand to serve remote clinical trials

Clinion is keen to serve the growing demand for eClinical solutions that monitor and collect data in clinical trials.

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Point of View

For SHL and Virtusa, collaboration was the key to addressing CX while tackling technical debt

SHL is on a quest to tackle technical debt with its TalentCentral platform by partnering with Virtusa for a managed services engagement.

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Highlight Report

Enterprises must move to dynamic operations to survive the third trigger of change

Today’s unpredictable world will need leaders to create different plans and be flexible and relevant to customers and employees.

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Highlight Report

Bain invests in Ashling to meet the enterprise need for holistic automation expertise

Bain & Company is partnering with, and investing in, former HFS Hot Vendor Ashling Partners to help enterprises scale automation.

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Data Viewpoint

Experience strategy for the hybrid world is CX leadership’s greatest challenge

Balance both the physical and virtual worlds for brand experience.

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Point of View

HCLTech delivers lessons in OneOffice transformation

Lessons learned that could help make your transformation faster and more effective.

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Data Viewpoint

Travel, Hospitality, and Logistics industry enterprises are increasing their IT budgets significantly in 2022

Travel, Hospitality, and Logistics was drastically impacted due to the COVID-19 pandemic. This has opened doors for a massive shift to Travel, Hospitality, and

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Market Analysis

Digital Health Primary Care Providers holding promise to influence the triple aim of care

This market scan focuses on providers that hold the most promise for influencing the triple aim of care.

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Data Viewpoint

Focus of near-term outsourcing boom rings alarm bells for traditional revenues

Investment in outsourcing is focused on preparing the way for more work to be automated in processes running in the cloud.

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