Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

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Point of View

AI alone won’t save your broken ops: Rebuild your operating model or miss the ROI

For AI to deliver enterprise-level outcomes, rebuild your operating model on a modern Services-as-Software™ (SaS) foundation.

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Highlight Report

EdgeVerve wants you to stop layering tools and start orchestrating outcomes

EdgeVerve wants to orchestrate fragmented estates to deliver business outcomes.

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Hot Tech

HFS Services-as-Software™ Hot Tech: Perpetuuiti

This Hot Tech examines how Perpetuuiti turns continuity plans into repeatable execution using automation and AI.

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Challenger Series

HFS Challenger: Argano

HFS has launched the Challenger Series to identify, evaluate, and highlight leading Tier 2 providers in the IT services space.

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Highlight Report

IMC 2025 gave its verdict: Connectivity alone won’t drive growth, but AI platforms will

Telcos must move beyond connectivity to platforms to break the single digit growth norm.

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Data Viewpoint

Semiconductor enterprises aren’t buying the hype

Enterprises trust SI execution but want proof of innovation impact and clearer, business-led go-to-market.

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Highlight Report

Stop waiting for perfect quantum hardware; the use cases are already here

Recent Quantum developments suggest that the shift from theory to enterprise value may be closer than many CIOs expect.

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Point of View

Fix legacy operating models before they block your AI ambitions

Enterprises buried in technical debt will be locked out of the next wave of AI-native value creation unless they repay it.

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Point of View

Control the chaos: An enterprise framework for safe, productive LLMs

Cut the chaos of supervising AI models, context, and autonomous decisions with our framework for safe and productive use of LLMs.

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Competitive Intelligence

Accenture: Sourcing and Procurement Services Capabilities, 2025

A look at how Accenture performed in the HFS Horizons: Sourcing and Procurement Services, 2025.

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Competitive Intelligence

GEP: Sourcing and Procurement Services Capabilities, 2025

A look at how GEP performed in the HFS Horizons: Sourcing and Procurement Services, 2025.

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Competitive Intelligence

IBM: Sourcing and Procurement Services Capabilities, 2025

A look at how IBM performed in the HFS Horizons: Sourcing and Procurement Services, 2025.

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