This insight outlines a recent HFS FORA Roundtable, where delegates assessed their enterprises’ digital maturity, and the group learned from top enterprise leaders’ examples of heading digital and operational projects.
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Signal Remains Green for GE Transportation
Nov 14, 2018
HFS Research had a candid conversation with Rakesh Jain about the future of GE Transportation and his experience with GE.
Forget “Omnichannel:” Your Future Is Intelligent Customer Engagement
Nov 13, 2018
The contact center isn’t really dying; we are witnessing the birth of intelligent customer engagement.
Artificially Intelligent Agriculture Anyone? Aquabyte, Plenty, and Soft Robotics Take Agribusiness into the Robotic Age
Nov 12, 2018
Emerging technologies are often applied to consumer-driven industries like banking, but they are finally making there way into agriculture.
Travel and Hospitality Firms: You Must Reinvest Now to Anticipate the Needs of Your Customers
Nov 09, 2018
How the long-term health of the THL industry is dependent of digital transformation, not only short-term profits
Why Enterprises Are Leaving Themselves Open to Significant Risk
Nov 08, 2018
Are enterprises ready for almost-inevitable internal and external security breaches? This report combines information from 300 IT professionals about the threats facing enterprises and what it takes to address them.
HFS Top 10 Blockchain Platforms 2018
Nov 07, 2018
See the Top 10 blockchain platforms, ranked based on discussions with power users and analysis of 550 blockchain engagements across industries and across the globe.
State of Operations and Outsourcing 2018
Nov 06, 2018
The latest joint research from KPMG Global Advisory and HFS Research reveals the state of the operations and outsourcing in 2018.
