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Use integrated automation to align your employee and customer experiences

Jul 31, 2020

How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX

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HFS Highlight: Persistent Systems and IBM expand Cloud Pak collaboration

Jul 31, 2020

Persistent Systems and IBM forge a closer partnership to help enterprise clients meet their cloud ambitions.

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Balance cost and quality for agile apps market success

Jul 28, 2020

The agile services market is punishingly competitive - we examine how buyers are scrutinising the value providers bring to their engagements.

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HFS Highlight: Kofax Announces Trade Finance Solution Framework built on its Intelligent Automation Platform

Jul 28, 2020

Kofax has leveraged its experience as a leader in cognitive document capture and its work with trade finance organizations to launch a trade finance framework that sits on its low code platform

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CISO’s must carefully assess Accenture’s cyber spending spree

Jul 27, 2020

With cybersecurity pegged to sit high on C-Level agendas over the next 24 months, providers are working hard to buy in the capability they need to deliver against new market demand.

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Disruption not duct tape is the key for mortgage transformation.

Jul 23, 2020

To best explore the mortgage industry’s future, we went to the experts and spoke with various lenders and providers supporting the industry.

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Get inspiration on data monetization from Ellie Mae and Persistent’s innovative and client-focused mortgage initiative

Jul 20, 2020

Business, data, and analytics leaders will find great value in Ellie Mae’s example of data modernization with the help of partner, Persistent.

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Providers must shore up cloud talent in a $305+ billion market opportunity

Jul 20, 2020

While the pandemic pushed providers to lose alpha, cloud computing could step in to support the imbalance with the right talent pool.

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Employ flexibility and integrity to woo enterprises with cultural affinity

Jul 17, 2020

What does cultural fit really mean? This article explores how providers can differentiate through the flexibility and integrity of their staff.

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