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Wipro Gets Serious About As-a-Service with the Acquisition of Viteos

Wipro makes an important acquisition in Viteos to extend As-a-Service capabilities and increase presence in Banking and Financial Services solutions.

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Point of View

Digital Natives: Rethinking Trusted Consumer Engagements

In this session of the #CXforum, HfS sat down with Dennis DeGregor of HPE to discuss the rise of digital natives and the impact this is having on managing

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Lessons from the RPA Trenches

Despite a noticeable shift in maturation of Intelligent Automation there is a scarcity of case studies and reference material.

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The Gap between IoT Policy and IoT Reality

How will consumers, enterprises, and governments navigate the risks and policy issues that surround the IoT?

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Rage Is Adding Breadth To The Intelligent Automation Market

HfS recently met with the leadership of Rage Frameworks to see where its approach fits on the Continuum of Intelligent Automation.

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Accenture Prepares To Ingest Boomerang Pharmaceutical Communications

Boomerang moves into Accenture Consulting because of its strong connections and depth in the Life Sciences industry.

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The Speed of Change In Workday Services

Workday service providers have been busy expanding their capabilities and scale throughout 2015.

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How Software Product Engineering Service Providers are Helping ISVs in their As-a-Service Journey

A closer look at investments software product engineering service providers are making to help ISVs on the As-a-Service journey.

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Born in the Cloud NexGen Agency Finds a Contact Center Niche

Contact center service provider NexGen Agency has carved out a niche for social media engagement.

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LiveOps Solves its Identity Crisis

LiveOps Cloud Platform and Agent Services have split up, allowing each to solidify the brands independently, and to re-focus resources and investments.

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Point of View

IBM: Hacking Cyber Security with App Exchange?

IBM hacks the market with its App Exchange, highlighting the increasing value of data-centric, and enterprise-wide, approaches to digital trust.

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Point of View

Warner Bros. and Capgemini Co-Develop Talent for Finance As-a-Service

Chris Piazza, Warner Bros. EFS, and Marty Borcharding, Capgemini, share how talent features in successful shared services and outsourcing.

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