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Point of View

Luxoft – Writing the Interface to Growth

HfS recently visited Luxoft's development center in Kiev and got an inside view into what is driving the company’s success.

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Point of View

What If There Was A “Good Outsourcing Index”

“The Good Country Index” ranks 125 nations based on how much they do "good" for each other globally. The ranking system focuses on how much they are doing

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Point of View

Advice for Workday Service Providers and Buyers

HfS recently published the Workday Services Blueprint, in which we outlined market trends and profiled eighteen of the leading service providers. Here we the

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Point of View

Can BPO Providers Make “Business Cloud” More than a Dream in Healthcare?

HfS Research shows that 67% of healthcare & pharma executives will use "business cloud" if the solution that gives them speed to value. A number of service are

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Point of View

Five Ways Automation and AI Are Enabling As-a-Service Delivery

In this PoV we look at how process automation and artificial intelligence are core technologies in bringing about the realization of the 8 Ideals of the

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Point of View

Can Today’s Providers Deliver the Elements of Digital Trust?

BPO and IT managed security providers (MSPs) must offer security solutions that enable enterprise and brand outcomes, directly reinforcing and improving the and

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Point of View

Pivoting Population Health for Patient Centricity

HfS interviewed Dr Arian Zai, Clinical Director of Population Informatics at Mass General Hospital, on focusing on outcomes and enabling the hospital to its on

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Point of View

How Uncertainty Is Driving Engineering Services Outsourcing

We look at how industry uncertainty is one of the major driving forces behind the adoption of engineering services outsourcing.

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Point of View

Dell Services: A Strong Enabler of Emerging IT

Attending Dell's latest analyst and adviser day, HfS got a glimpse into one of the reasons the company's services arm is well positioned to excel in the current

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Point of View

Assets to Outcomes: Transforming Security into Digital Trust

Trust is the cornerstone of any economy. In an increasingly digital market, can brands and service providers translate "security" into "digital trust" to the to

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Point of View

The Costs of Automation

The journey into the As-­a-­Service Economy is a risky one with many bumps to be hit on the road ahead. Organizations not only run the risk of being disrupted

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Point of View

Personalizing Medicine with “Intelligent Data” in the As-a-Service Economy

Approximately 3 in 4 pharma & healthcare participants rank “Intelligent Data”—real­time applied analytics models, techniques, & insights from big having

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