Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 24, 2015 To address the existing market confusion, HfS has developed a segmented approach to describing the various technologies that are positioned under the banner of
July 22, 2015 The most exciting recent development to appear in our As-a-Service universe was the announced deal between Health Net and Cognizant.
July 17, 2015 A conversation with Jesus Mantas, General Manager of IBM Global Process Services, recorded at our As-a-Service Working Summit, on the impact of personalization
July 16, 2015 HfS examines Accenture's recent sale of its Navitaire platform business including the rationale for the sale and key takeaways for service providers and service
July 15, 2015 A conversation with Mike Small, Global Sales Officer, BPO at Capgemini, recorded at our As-a-Service Working Summit, on the value of outcomes and helping
July 15, 2015 Cambridge University Hospitals (CUH) NHS Foundation Trust in the UK is working with HP Enterprise Services and Epic Systems on a journey to an eHospital. Here
July 15, 2015 Acticall's acquisition of Sitel creates an opportunity to create a new, global and more digitally oriented CRM service provider. In this PoV we look at the and
July 14, 2015 Testing providers need to proactively engage with clients on the fundamental shift that the emerging As-a-Service Economy represents. The testing community has
July 10, 2015 In this report, HfS explores the shift in sourcing to working smarter through more simplified, intelligent operations, what we call the As-a-Service Economy.
July 9, 2015 Capgemini recently announced a renewed emphasis on Client Intimacy. Here is our analysis as to why that move in concert with the iGate acquisition presents a to
July 6, 2015 For Salesforce to be successful in bringing to life its full vision for digital marketing it needs customers and partners to also embrace a revolutionary way of
July 1, 2015 New research into the Ideals of As-a-Service points to the rise of Design Thinking and the cultivation of creative ideas as critical to more than enterprises
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