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May 5, 2015 The signs of change are encouraging at Infosys but we'll soon want to see examples and employee testimonials from the middle layers as to how new and renew are
May 5, 2015 At its recent analyst event in Frankfurt Wipro’s CEO TK Kurien unveiled Wipro’s Holmes artificial intelligence platform.
May 4, 2015 IoT is emerging as a hot area of focus in 2015 yet given the breadth of technologies and use cases around it, predefined roadmaps for adoption may resulted in
May 1, 2015 In this report, we present the findings from surveying a representative group of 35 insurance BPO decision makers on how they are moving insurance into the
April 30, 2015 ConnectYourCare is tackling an issue in health care financing -- making the HDHP/HSA that is a generally a bit "daunting" more user friendly and accessible --
April 30, 2015 As-a-Service solutions are very popular and their adoption is on the rise. This PoV takes a look at the implications of integrating these solutions into a and
April 27, 2015 Enterprise analytics services is an area where design thinking could enhance overall effectiveness for clients--improving the end user experience on the and of
April 24, 2015 Sutherland is using a design thinking approach to recast the patient’s billing experience for a client: to increase patient satisfaction & loyalty; engage in
April 24, 2015 The rumored acquisition of a stake in IGATE by Capgemini in our view is a solid buy to shore up the old model but not an exhilarating embrace of the Economy.
April 24, 2015 HfS believes the time is fast approaching for global process owners to work with business and product leaders in their enterprise to understand their 3D and how
April 23, 2015 HfS believes that the discussion of RPA and autonomics needs to recognize the transformational opportunities of and requirements for these technologies.
April 20, 2015 For service providers working with start-ups isn’t about finding the coolest things first, it’s about knowing the real needs of their clients and finding
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