Accurate, visionary, and thought-provoking insight into issues that impact your business.
February 13, 2015 RPA in BPO is now gaining visibility at the C-level and this report shares insights from 16 early adopting enterprises on why they adopted RPA, what they like
February 10, 2015 Acquisition of Agilex brings Federal credentials for digital services and capabilities into Accenture to bring U.S. Government into "As-a-Service" economy.
February 6, 2015 Dell and Xerox are two service providers combining IT/BPO capabilities with emerging technology vendors to enable "telehealthcare" to help deliver the "triple
February 5, 2015 HfS has questioned if companies flocking to Workday are being set up for success, so we took note when HR consulting firm Mercer joined the Workday partner and
February 4, 2015 Apple and Microsoft reported their quarterly earnings last week with wildly divergent results. This PoV explores how their performance was a clear indication is
February 3, 2015 This POV highlights TCS’ continued success and investment in Europe, supported by evidence gleaned at the Analyst event in December 2014.
February 2, 2015 New research shows that 78% of European enterprises are looking at robotic process automation as way to respond to the workforce challenges created by the
January 30, 2015 In spite of all the interest in adopting a GBS model, and receiving the associated benefits, a number of impediments continue to slow organizations down.
January 28, 2015 Enterprise buyers/clients of sourcing: some guidance here on how, when, and why to get on the path to the "as-a-service" economy.
January 23, 2015 HARMAN's acquisition of Symphony Teleca is an interesting move as it brings together a leading in-car media company with new digital software and services
January 22, 2015 We did it, we went out on a limb and with the help of our robotic process automation capability we have created our predictions for 2015.
January 19, 2015 Buyers and SPs find it a challenge to sift through the hype and understand real progress in analytics. Our initial research findings from the HfS Enterprise to
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