Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 9, 2014 With IBM’s portfolio shake-up, what are the implications for its BPO service lines?
March 6, 2014 This document examines EXL's Q4 2013 results.
March 5, 2014 The worker and what motivates her has not been adequately acknowledged nor addressed in much of the modern workplace. HfS employee experience research offers to
February 27, 2014 Industry power brokers gathered in N.Y. for a working session called the "HfS Sourcing Blueprint Sessions 3.0." This proved to be the largest gathering yet of
February 27, 2014 Learn how the partnership of EXL and Kemper Insurance has created value in the mid-market Insurance segment.
February 26, 2014 This document examines EVRY's Q4 2013 results.
February 26, 2014 This document examines Tieto's Q4 2013 results
February 26, 2014 An Israeli start-up called Okapi aims to upend the realm of enterprise management. In doing so it highlights what digital disruption is apt to look like in
February 20, 2014 This document examines Cognizant's Q4 2013 results
February 20, 2014 This document examines Genpacts's Q4 2013 results
February 20, 2014 IBM was recently acknowledged as a part of the Winner’s Circle in HfS' Insurance BPO Blueprint partly due to its efforts at bringing in new levels of into
February 14, 2014 HfS comments on the recently published Federal Reserve Board and OCC guidance on the use of outsourcing providers, and specifically on the implications for all
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