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Service Buyer and Advisor Perceptions of IT Outsourcing Provider Performances

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Findings from the 2014 State of Outsourcing Study

As part of the 2014 State of Outsourcing Survey, HfS Research asked 312 Enterprise Buyers and 347 Advisors on their perceptions of IT Outsourcing service providers.  They provided responses across 6 aspects of Execution and 6 aspects of Innovation that captured how many "asset-lite" ITO service providers are leading their more traditional competitors on both sets of measures. 

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