Being successful in the emerging "As-A-Service Economy" will require that service providers step up the intensity of their investment (OPEX and CAPEX) programs beyond what was required in the labor-arbitrage model. HfS looks at some of the key questions that buyers and advisors can be asking of their service providers to understand that investment approach and how it may impact the current and future offerings of the service provider.
If there is one lesson we will eventually take from COVID-19, it’s the paranoia that government and business leaders now live with: the constant fear that a crisis like this could ever catch them cold again. This paranoia must spur...
Migrating to cloud applications can achieve speed, flexibility, and ease of management of IT environments. However, it can also be a mammoth undertaking technically and organizationally. A merger, acquisition, divestiture, or end of life of a legacy system presents an...