Points of View

Does Your Service Provider Have A Winning Investment Strategy for the As-A-Service Economy?

Being successful in the emerging "As-A-Service Economy" will require that service providers step up the intensity of their investment (OPEX and CAPEX) programs beyond what was required in the labor-arbitrage model.  HfS looks at some of the key questions that buyers and advisors can be asking of their service providers to understand that investment approach and how it may impact the current and future offerings of the service provider.

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