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Point of View

Solve your AI talent challenges with crowdsourcing and gamification: Five practices to follow

Enterprise AI leaders and their HR or talent practice partners will have to fundamentally shift their thinking from “hiring” AI talent to dynamically the to

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Point of View

Future-proof your core insurance platforms by preparing for hyperconnected ecosystems

Insurance carriers have remained distanced from their end customers due to the nature of the industry. Connected ecosystems now offer a way for carriers to plug

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Point of View

Automators Anonymous: The HFS Intelligent Automation Roundtable vents, commiserates, and shares learnings for the future of IA

The recent HFS executive roundtable, held in April 2019 in New York City served as the “safe space” where automation and operations leaders got together HCL

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Point of View

Cybersecurity must be a critical element of your IoT strategy – or suffer potential calamity

The ever-expanding IoT means an ever-increasing number of cyber threats. Act now or face harsh regulatory consequences in the near future.

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Point of View

AI Key Value Metrics you must Define to Measure Business Impact

You are what you measure, and AI is no different. Success of AI initiatives depend on what targets you have set and how you plan to measure, monitor and report

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Point of View

Differentiate innovations in technology and pricing to thrive in telecom engineering services

The challenges telecommunication players face and how service providers can use technology innovation to overcome these challenges.

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Point of View

Sourcing executives must warm up to shoring in Mexico

This report examines the future of Mexico as a major sourcing destination.

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Point of View

Accenture is officially a full service digital advertising and marketing partner. But can you break down your internal silos to take advantage?

Accenture Interactive’s latest and largest buy of Droga5 Signals a Capability Shift to OneOffice and beyond but are the enterprises ready?

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Point of View

Atos must quickly step outside of its comfort zone to use Syntel for competitive leverage

HFS Research attended Atos’ 2019 Global Analyst Summit in Boston. We believe Atos needs to move much faster with its integration efforts, and have a crisper

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Point of View

Preparing for AI at scale: How an enterprise is using LTI’s Mosaic to raise its ML game

Deploying machine learning at a global scale is a growing challenge for AI adoption. This POV details the challenges, and an enterprise's approach to ML with

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Point of View

Five Designs for Trust: Next Practices Crucial to Build AI Usecases

The most critical elements influencing adoption of any AI usecases are trust and sense of security from the human users- be it employees or customers, of any

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Point of View

Deploy a smart recruitment strategy and resource training in telecom engineering services

The engineering talent management issues faced by telecommunication clients and how service providers can step up in this space to mitigate them.

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