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Service providers must look at Alibaba Cloud as their next strategic partner

Is Alibaba Cloud the rising star of the hyperscale cloud market? This report digs deeper.

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Point of View

Funding is flooding into insurtech startups—use them to drive innovation

For years, insurers have coasted with little to no impact from new and emerging technologies. However, the clock has run down—now’s the time to innovate

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Point of View

The Undercover Analyst: Back by unpopular demand, featuring real analysis!

Moving away from political satire - The UA hopes our remaining 6 readers enjoy some actual analysis littered throughout providers’ recent activity.

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Point of View

Process industry transformations must find a unique way of being agile

Process industries keep falling behind on the road to Industry 4.0 - agile transformations are tough, but they must find a unique path.

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Point of View

UK energy suppliers must decide: Will they play the cost game or focus on customer experience and sustainability?

UK utility execs are split between cost-leadership, their customers, and sustainability; they must choose now, as "auto-switching" sweeps the market.

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Point of View

Industrial and High-Tech leaders must take Capgemini’s growing capabilities seriously after Altran acquisition

The Industry 4.0 market is looking for a new champion, does Capgemini's acquisition of Altran put it in the running?

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Point of View

Pharma firms must look to Cognizant’s growing capabilities as it invests in IOT and life sciences

Cognizant's recent acquisition of Zenith Technologies boosts it's capabilities in Pharma, but also in IoT.

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Point of View

Shed complacency and innovate your CX—guidance from design leaders

Design leaders in banking share their ideas on using experience innovation to transform CX

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Point of View

EMBRACE DIGITAL TECHNOLOGIES AND DATA-DRIVEN CULTURE TO DRIVE SUPPLY CHAIN TRANSFORMATION

Explains the characteristics and enabling technologies of the digital supply chain and guides an enterprise’s journey into this space.

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Point of View

Want to elevate CX with integrated automation? Start with the humans

At our June 19 executive roundtable in New York to discuss the potential of integrated automation for elevating customer experience, it was clear that the of is

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Point of View

Effective innovation hubs must make a clear link between cool tech and solving business problems

HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.

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Point of View

Navigate the talent crisis with crowdsourcing, or fall behind the pack

The ever-accelerating evolution of technology means new waves of talent are in constant demand. However, enterprise talent strategies haven’t changed

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