HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021. Many of the world’s best-known companies found their fame by occupying...
Early in 2020, we predicted that the sustainability services ecosystem would boom—especially in the run-up to COP26, the UN’s flagship climate summit. Then COVID hit, and the early moves from...
If you’re an avid reader of our research, you will have undoubtedly read the highlight report we published on EXL PayMentor. In it, we outlined EXL’s solution that aimed to collect debt faster and more efficiently. While maximizing process efficiency...
Click to read The Five Automation "Have-to-Haves"- You Won't Achieve Your Digital Nirvana Without Them
The HFS Top 10 Enterprise Blockchain Services 2020 report investigates the blockchain space to provide a comprehensive and foundational analysis of the blockchain services market for enterprises.Published: April 24, 2020
In the 2020 HFS Salesforce Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.Published: April 15, 2020
This report analyzes and rates 13 digital associates products across innovation, execution, and voice of the customer criteria.Published: April 1, 2020
The 2020 HFS Top 10 Digital Workplace Design Services report examines the role service providers play in the highly competitive market.Published: February 21, 2020
HFS’ 2020 RPA Software Product Top 10 evaluates how well 17 RPA software companies are supporting and enabling their clients to scale their automation programs and drive real change.Published: January 30, 2020
This report analyzes and rates 19 service providers serving the Insurance industry across innovation, execution, and voice of the customer criteria.Published: December 23, 2019
This report analyzes and rates 17 service providers serving the Retail and CPG industries across innovation, execution, and voice of the customer criteria.Published: December 20, 2019