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Competitive Intelligence

Wipro: Service Capabilities for Telecom, 2025

A look at how Wipro performed in the HFS Horizons: Telecom Service Providers, 2025

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Highlight Report

The bold and the bot-iful: Genpact reinvents itself for the Services-as-Software era

Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.

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Point of View

Indian IT at crossroads: Navigating market shifts, AI disruption, and economic uncertainty

This POV covers macro-economic conditions and uncertainties that IT service providers must navigate.

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Highlight Report

Workday is stepping up to stop AI agent sprawl

Workday tackles AI agent sprawl with its Agent System of Record, ensuring governance, security, and lifecycle management for digital workers.

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Point of View

GCC leaders—you may have been superheroes, but now it’s time to assemble your Avengers!

Enterprises must maximize GCC potential by shifting from an 'us vs. them' mindset to collaboration and co-innovation with service providers.

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Highlight Report

India’s Karnataka state IT vision: The race to 500 GCCs and a $50 billion future

Karnataka thrives on ambition, leading in IT, GCCs & AI, but sustaining growth needs investment in infrastructure, talent, and policy.

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Point of View

The Next Frontier: Evolving business services into a growth engine

GBS moves from efficiency driver to trusted growth enabler.

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Horizons Report

HFS Horizons: Telecom Service Providers, 2025

An assessment of telecom service providers, addressing the why, what, how, and so what.

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Competitive Intelligence

McKinsey: Generative Enterprise Services Capabilities, 2025

A look at how McKinsey performed in the HFS Horizons: Generative Enterprise Services, 2025

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Competitive Intelligence

Persistent: Generative Enterprise Services Capabilities, 2025

A look at how Persistent performed in the HFS Horizons: Generative Enterprise Services, 2025

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Competitive Intelligence

PwC: Generative Enterprise Services Capabilities, 2025

A look at how PwC performed in the HFS Horizons: Generative Enterprise Services, 2025

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Competitive Intelligence

WNS: Generative Enterprise Services Capabilities, 2025

A look at how WNS performed in the HFS Horizons: Generative Enterprise Services, 2025

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