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Point of View

Five steps to an autonomous, networked supply chain

Supply chains are recovering and becoming more networked and value-based.

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Highlight Report

WNS applies GenAI to a global insurer’s end-to-end claims process

WNS' deep domain knowledge, process know-how, and GenAI-enhanced analytical engine deliver benefits for insurers.

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Point of View

Keep your options open when it comes to public or private LLMs

When it comes to large language models, leaders should avoid hitching their wagons to any one approach.

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Highlight Report

Genpact’s GenAI slashes insight-creation effort for life sciences and healthcare

Genpact has cut the labor effort for insight in healthcare by 90% using GenAI.

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Market Vision Paper

Simplicity is the new differentiator

This research paper aims at understanding what key principles should underpin simplification initiatives in the telecom industry.

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Competitive Intelligence

Globant: Service Capabilities for the Platform Economy, 2023

A look at how Globant performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

WNS: Service Capabilities for the Platform Economy, 2023

A look at how WNS performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

TCS: Service Capabilities for the Platform Economy, 2023

A look at how TCS performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

TaskUs: Service Capabilities for the Platform Economy, 2023

A look at how TaskUs performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Teleperformance: Service Capabilities for the Platform Economy, 2023

A look at how Teleperformance performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Cognizant: Service Capabilities for the Platform Economy, 2023

A look at how Cognizant performed in the HFS Horizons: Services for the Platform Economy, 2023.

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Competitive Intelligence

Accenture: Service Capabilities for the Platform Economy, 2023

A look at how Accenture performed in the HFS Horizons: Services for the Platform Economy, 2023.

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